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Lead-time

If you order before 17:00 and the item is in stock, it will be shipped the same day (working days Mon - Fri). No rights can be granted to the indication of the delivery time. Any subsequent deliveries will be sent free of charge unless expressly stated otherwise. For products that are urgently ordered from one of our suppliers at the request of the customer, it is possible that we pass on part of the extra transport costs to the customer. This is always done after mutual consultation and after approval by the customer.

Super fast delivery time
Ordered before 17:00, shipped the same working day

Available on order – inquire about delivery time

Items that are not in stock and have the status "Available to order - inquire about the delivery time", will be ordered from our suppliers after placing your order. As soon as we have received the relevant article, we will ensure that it is forwarded urgently. If you want to be sure of the delivery time, please contact us in the first instance contact contact us so that we can pass on an indication to you. 

Delivery time 3-5 workdays

Various articles show the delivery time of 3-5 working days. These items are not in stock in our physical store, but are in stock at the supplier. Our inventory system is linked to the supplier's inventory system. As a result, these items are delivered with a maximum of 5 working days after placing your order. If multiple items are ordered, your order will be delivered to you in one shipment. Partial shipments are unfortunately not possible. In this case, the delivery time for Belgium, Germany and France is 5-7 working days. For the other countries, the delivery time will be communicated by email with track & trace information.

Fast delivery time by PostNL
Fast delivery times in combination with Track & Trace by mail

Shipping Confirmation

As soon as the order has been sent by Ruitersport Gierman, you will receive a shipping confirmation by e-mail. This way you know exactly when the order will arrive. In this shipping confirmation you will find all the necessary information regarding the parcel shipment. If you have not received the e-mail, please check your junk e-mail folder or contact us contact without obligation. 

All our packages are sent via Post NL. For shipments outside the Netherlands, PostNL may cooperate with another carrier who will take over the shipment upon arrival in the country of destination.

Delivery at pick-up location

If you have chosen to have the package delivered to a collection location, you must pick up the package within one week after delivery. When the package is returned due to non-collection, the shipping costs incurred will be deducted from the invoice.

Delivery time at a PostNL collection point
Pick up at a PostNL point near you

Addressing

For shipment we use the address that the customer enters on the website. Responsibility for the correct entry of address details is entirely for the customer. Any costs incurred by entering a (partially) incorrect address will be passed on to the customer. The invoice is added to the order. The shipping address is also the billing address.

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